FAQs
Find Answers to Your Most Common Questions
Welcome to the FAQs section of Sheen Overseas. We’ve compiled a list of frequently asked questions about our products to help you make informed decisions and get the most out of your purchase. If you need further assistance, please don’t hesitate to contact our team.
Quartz Stone FAQs
What is quartz stone made of?
Quartz stone is engineered from natural quartz crystals, resin binders, and color pigments, making it durable and non-porous.Is quartz stone heat resistant?
Yes, quartz is heat resistant but not heatproof. It is recommended to use trivets or mats for hot cookware to prevent thermal shock.Can quartz stone be used outdoors?
Quartz stone is not recommended for outdoor use as prolonged exposure to UV rays may cause discoloration.How do I clean quartz stone countertops?
Use a soft cloth, warm water, and a mild detergent. Avoid harsh chemicals or abrasive cleaners.Is quartz stone scratch-resistant?
Yes, quartz is highly scratch-resistant due to its hardness, but it is still advisable to use cutting boards.Does quartz stone need to be sealed?
No, quartz stone is non-porous and does not require sealing.What thickness options are available for quartz stone?
Standard thicknesses are 15mm, 20mm, and 30mm.Can I place hot pots directly on quartz countertops?
It’s best to use trivets or heat pads to protect the surface from potential damage.How does quartz compare to granite in terms of durability?
Both are durable, but quartz is non-porous and requires less maintenance than granite.Can quartz stone be repaired if it gets chipped?
Yes, minor chips can often be repaired using a resin filler.Is quartz stone environmentally friendly?
Many quartz manufacturers use sustainable practices and recycled materials, making it an eco-friendly option.What are the common uses of quartz stone?
Quartz is commonly used for kitchen countertops, bathroom vanities, backsplashes, and wall cladding.Can quartz stone stain?
Quartz is highly stain-resistant, but it’s best to clean spills promptly to avoid potential discoloration.Does quartz have visible seams?
Seams are usually visible but can be minimized with professional installation and color-matching adhesives.Is quartz safe for food preparation?
Yes, its non-porous surface makes it hygienic and resistant to bacterial growth.Can quartz stone be customized?
Yes, quartz slabs can be cut and finished to meet specific design requirements.What is the lifespan of quartz stone countertops?
With proper care, quartz stone can last for decades.Is quartz stone heavy?
Yes, quartz is a dense material and requires proper support during installation.Can I use bleach on quartz stone?
It is not recommended as bleach can damage the resin and cause discoloration.How do I maintain the shine of quartz countertops?
Regular cleaning with a mild soap and polishing with a soft cloth can help maintain its shine.
Granite FAQs
What is granite composed of?
Granite is a natural stone composed mainly of quartz, feldspar, and mica.Is granite porous?
Yes, granite is porous and requires sealing to prevent stains and moisture absorption.How often should granite be sealed?
Typically, granite should be sealed every 6-12 months, depending on use.Can granite countertops crack?
Granite is very durable, but extreme force or improper installation can cause cracking.How do I clean granite countertops?
Use warm water, a mild detergent, and a soft cloth. Avoid acidic or abrasive cleaners.Is granite heat-resistant?
Yes, granite can withstand high temperatures, but using trivets is recommended.Can granite be used outdoors?
Yes, granite is suitable for outdoor use as it is highly durable and weather-resistant.Can granite stain?
If not properly sealed, granite can absorb liquids and stain over time.How heavy is granite?
Granite is a dense and heavy stone, requiring sturdy support for installation.Can I cut directly on granite countertops?
It is not recommended as it can dull your knives and potentially scratch the surface.Are granite countertops expensive?
The cost of granite varies based on quality, color, and rarity but is generally higher than other materials.What finishes are available for granite?
Common finishes include polished, honed, flamed, and leathered.Does granite have natural imperfections?
Yes, natural stones like granite often have minor imperfections and unique patterns.Can I use granite for flooring?
Yes, granite is highly durable and is commonly used for flooring in high-traffic areas.Is granite suitable for kitchen countertops?
Yes, its durability, heat resistance, and aesthetic appeal make it an excellent choice.Does granite require special cleaning products?
It’s best to use pH-neutral stone cleaners to maintain its finish.Can I repair a chipped granite surface?
Yes, small chips can be repaired with epoxy or resin fillers.What is the lifespan of granite countertops?
Granite countertops can last for decades with proper care.Does granite discolor over time?
With proper sealing and care, granite maintains its color for a long time.Is granite environmentally friendly?
As a natural stone, granite is eco-friendly when sourced responsibly.
Marble FAQs
What is marble composed of?
Marble is a metamorphic rock primarily composed of calcite, formed from the recrystallization of limestone.Is marble porous?
Yes, marble is a porous material and can absorb liquids if not properly sealed.How do I clean marble surfaces?
Use a soft, damp cloth with a mild, pH-neutral cleaner. Avoid acidic cleaners like vinegar, which can etch the surface.Does marble need to be sealed?
Yes, marble should be sealed regularly (every 6-12 months) to protect against stains and moisture.Can marble be used for kitchen countertops?
Yes, but it requires regular maintenance due to its susceptibility to staining and scratching.Is marble heat-resistant?
Marble is heat-resistant but can be damaged by sudden, extreme temperature changes. Use trivets for hot items.Can I use marble outdoors?
Marble can be used outdoors but may weather and lose its polish over time due to exposure to the elements.How do I prevent stains on marble?
Clean spills immediately and use coasters and placemats to protect the surface from acidic substances.What finishes are available for marble?
Common finishes include polished, honed, tumbled, and brushed.Can marble scratch easily?
Yes, marble is softer than granite and quartz, so it is prone to scratching.What is etching on marble?
Etching is a dull mark left on marble when it comes into contact with acidic substances, which react with the calcite in the stone.Can I polish marble at home?
Yes, minor polishing can be done with a marble polish and a soft cloth, but deep polishing should be handled by professionals.Is marble slippery when wet?
Yes, polished marble can be slippery when wet. Using honed or textured finishes in wet areas can reduce slipperiness.Can I use bleach on marble?
No, bleach can damage and discolor marble surfaces.Why does marble change color over time?
Marble can develop a patina due to natural wear and exposure, giving it a softer, aged appearance.Is marble environmentally friendly?
As a natural stone, marble is eco-friendly when sourced responsibly, but it requires energy-intensive quarrying.How much does marble weigh?
Marble is heavy, weighing around 160 pounds per cubic foot.Can I repair chipped marble?
Yes, small chips can be repaired using epoxy or marble repair kits.How long does marble last?
With proper care, marble can last for decades and even centuries.Can marble be used in showers?
Yes, but it requires regular sealing and maintenance to prevent water damage.
Tiles FAQs
What is the difference between ceramic and porcelain tiles?
Porcelain tiles are denser, less porous, and more durable than ceramic tiles, making them suitable for high-traffic areas.Can tiles be used outdoors?
Yes, specific outdoor-rated tiles, like porcelain and natural stone, are ideal for patios and walkways.How do I clean tiles?
Use a mild detergent and a damp mop or cloth for regular cleaning. Avoid abrasive cleaners that can scratch the surface.What is a PEI rating?
The PEI rating measures a tile’s resistance to wear, ranging from PEI 1 (light traffic) to PEI 5 (heavy traffic).Do tiles need to be sealed?
Glazed ceramic and porcelain tiles typically do not need sealing, but grout lines and natural stone tiles may require sealing.What is grout, and why is it used?
Grout is a cement-based mixture used to fill gaps between tiles, providing stability and a finished appearance.Can tiles crack?
Yes, tiles can crack due to improper installation, heavy impact, or structural movement.Are tiles slippery when wet?
Glossy tiles can be slippery when wet, while matte and textured finishes offer better slip resistance.What sizes are tiles available in?
Tiles come in various sizes, ranging from small mosaics (1×1 inch) to large slabs (60×60 cm and above).Can I install tiles over existing tiles?
Yes, if the existing tiles are in good condition, new tiles can be installed over them using a suitable adhesive.What is a rectified tile?
Rectified tiles are precisely cut to have uniform edges, allowing for thinner grout lines and a seamless look.How do I prevent grout from cracking?
Proper mixing, application, and sealing of grout can help prevent cracking.What is an elevation tile?
Elevation tiles are textured tiles designed for exterior walls, mimicking the appearance of natural stone.Can I use floor tiles on walls?
Yes, floor tiles can be used on walls, but wall tiles are not suitable for floors due to their lower durability.What is tile lippage?
Lippage refers to the difference in height between adjacent tiles, often due to uneven installation.How long do tiles last?
High-quality tiles can last 20-50 years or more with proper installation and care.Can tiles fade in sunlight?
Outdoor tiles may fade over time due to UV exposure, but high-quality porcelain tiles have better UV resistance.How do I cut tiles?
Tiles can be cut using a tile cutter, wet saw, or angle grinder, depending on the material and thickness.Are tiles waterproof?
Porcelain and ceramic tiles are water-resistant, but the grout lines must be sealed to prevent water penetration.What is the cost of tiling per square foot?
The cost varies based on the material, quality, and installation area, typically ranging from $5 to $50 per square foot.
Susu Sanitaryware FAQs
What materials are used in Susu Sanitaryware products?
Susu Sanitaryware is made from high-grade ceramic, known for its durability, smooth finish, and ease of cleaning.What is a dual-flush toilet?
A dual-flush toilet offers two flushing options: a full flush for solid waste and a half flush for liquid waste, conserving water.Can I install a wall-hung toilet in any bathroom?
Wall-hung toilets require sturdy wall support, typically a reinforced frame or wall, making them suitable for modern bathrooms with adequate structural support.How do I clean ceramic sanitaryware?
Use a mild, non-abrasive cleaner and a soft sponge or cloth to maintain the glossy finish without scratching.What is a one-piece toilet?
A one-piece toilet has a seamless design where the tank and bowl are integrated into a single unit, offering a sleek look and easier cleaning.Are Susu Sanitaryware products water-efficient?
Yes, our products are designed with water-saving features, such as dual-flush systems and low-flow faucets.How often should I clean my bathroom fixtures?
Regular cleaning at least once a week is recommended to maintain hygiene and the appearance of your sanitaryware.Can I replace just the toilet seat?
Yes, most toilet seats are replaceable and come in standard sizes compatible with various models.Is ceramic sanitaryware prone to staining?
While ceramic is resistant to most stains, regular cleaning helps prevent the buildup of hard water deposits and discoloration.What is a washdown toilet?
A washdown toilet uses gravity and a powerful flush to push waste directly down the trap, offering efficient waste removal.Are wall-mounted basins suitable for small bathrooms?
Yes, wall-mounted basins save floor space, making them ideal for compact bathrooms.How do I prevent scratches on my ceramic sink?
Avoid using abrasive cleaners or scouring pads and use a sink mat to protect the surface from heavy or sharp objects.Can I use bleach on Susu Sanitaryware products?
While occasional use of diluted bleach is fine, frequent use can damage the glaze. Mild, non-abrasive cleaners are recommended.What is the difference between a pedestal and a wall-mounted basin?
A pedestal basin is supported by a stand, while a wall-mounted basin is attached directly to the wall, providing a minimalist look.How durable is ceramic sanitaryware?
Ceramic is highly durable, resistant to wear, and can last many years with proper care and maintenance.Are Susu Sanitaryware products eco-friendly?
Yes, our products are designed to be water-efficient, reducing water usage and promoting sustainability.Can I install a bidet in a small bathroom?
Yes, compact bidet models or integrated bidet seats are available for smaller bathrooms.How do I maintain the shine of ceramic fixtures?
Regular cleaning with a mild cleaner and a soft cloth helps maintain the shine of ceramic surfaces.What is a rimless toilet?
A rimless toilet has a smooth, open rim, allowing for easier cleaning and improved hygiene.Can I install sanitaryware myself, or do I need a professional?
While some installations are DIY-friendly, hiring a professional ensures proper fitting and prevents potential leaks.
Susu Quartz Sinks FAQs
What is a quartz sink made of?
Susu Quartz Sinks are made from a blend of natural quartz and resin, creating a durable, non-porous surface.Are quartz sinks scratch-resistant?
Yes, quartz sinks are highly resistant to scratches, making them ideal for busy kitchens.How do I clean a quartz sink?
Use a mild detergent and a soft sponge. Avoid abrasive cleaners that can damage the surface.Can quartz sinks handle hot pots and pans?
While quartz sinks are heat-resistant, it’s best to use trivets to prevent potential thermal shock.Are quartz sinks hygienic?
Yes, the non-porous surface of quartz sinks prevents bacteria and germs from penetrating, making them easy to clean and maintain.Do quartz sinks stain easily?
No, quartz sinks are highly stain-resistant, but it’s advisable to clean spills promptly to avoid any potential discoloration.How do I remove hard water stains from a quartz sink?
Use a mixture of vinegar and water, gently scrubbing the surface with a soft sponge to remove mineral deposits.Can quartz sinks be installed undermount?
Yes, Susu Quartz Sinks are suitable for both undermount and top-mount installations.What colors are available for Susu Quartz Sinks?
Susu Quartz Sinks come in various colors, including white, black, grey, beige, and more, to match different kitchen styles.Are quartz sinks durable?
Yes, quartz sinks are highly durable and resistant to chips, scratches, and impacts.How do I maintain the finish of my quartz sink?
Regular cleaning with a mild cleaner and wiping dry after use helps maintain its finish and prevent water spots.Can I use bleach on a quartz sink?
It is not recommended to use bleach on quartz sinks, as it can damage the resin and cause discoloration.Are quartz sinks heavy?
Yes, quartz sinks are relatively heavy, so proper support and installation are necessary.How long do quartz sinks last?
With proper care, quartz sinks can last for decades, maintaining their appearance and functionality.Can quartz sinks chip?
While highly resistant, quartz sinks can chip if heavy or sharp objects are dropped with force.Is a quartz sink easy to install?
Installation can be straightforward but may require professional help due to the sink’s weight.Can I place quartz sinks in any countertop material?
Yes, quartz sinks are versatile and can be installed in various countertop materials, including quartz, granite, and laminate.How do I prevent scratches in my quartz sink?
Use a sink grid or mat to protect the surface from heavy utensils and pans.Do quartz sinks require sealing?
No, quartz sinks are non-porous and do not require sealing.What is the warranty on Susu Quartz Sinks?
Susu Quartz Sinks typically come with a warranty of 10-15 years, covering manufacturing defects.